Delivery Information
DELIVERY INFORMATION
UPDATED: 18th October 2021
CURRENTLY, WE DO NOT SEND ORDERS OUTSIDE OF MAINLAND UK including to NORTHERN IRELAND, EUROPEAN UNION OR R.O.W.
VERY IMPORTANT - OUR DEFAULT CHECKOUT DELIVERY COST IS THE MAXIMUM DISPATCH OPTION WHICH CAN BE CHANGED AT FINAL CHECKOUT ONCE YOUR DELIVERY DETAILS HAVE BEEN ADDED.
PLEASE READ THE INFORMATION BELOW CAREFULLY & MAKE THE CORRECT CHOICE AT THE CHECKOUT -
WE RESERVE THE RIGHT TO REQUEST ADDITIONAL MONIES FOR DELIVERY OF YOUR ORDER IF THE WRONG DISPATCH HAS BEEN CHOSEN
We use DPD NEXT DAY DELIVERY for all orders delivered in England, Wales & Mainland Scotland.
We use MY HERMES DELIVERY for all postcodes that are outside of DPD UK mainland delivery inc Scottish Highlands & Islands, Isle of Wight, Isle of Man and Scilly Isles
We use ROYAL MAIL DELIVERY for granule samples ONLY
We offer a collection from our Offices in Redditch for your order if you wish to collect rather than pay Delivery costs.
DELIVERY OPTIONS
ALL ORDERS - UK MAINLAND
NOT INC. SCOTTISH HIGHLANDS, ISLANDS & ISLE OF WIGHT
Dispatch A - Mini Order - Mainland UK ONLY - £6.10
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: Mini order where GOODS SUBTOTAL is up to £70.00 - ONLY INCLUDES Fragrance Oils MAXIMUM size 500g bottle & glitter bags, micas bags, dyes, cello bags, organza bags (DOES NOT INCLUDE WAX OR SODIUM BICARBONATE, CLAMSHELLS OR WAX DELI POTS OR TISSUE PAPER OR SHAKER JARS OR GIFT BOXES)
Dispatch B - Small Order - Mainland UK ONLY - £7.00
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: Small order where GOODS SUBTOTAL is up to £100.00 - ONLY INCLUDES ALL ITEMS IN DISPATCH A & MAXIMUM size 1kg bottles Perfumers or Formulators or Augeo, glitter bag & pots, mica bags & pots, dyes, cello bags, tissue paper (NOT WAX OR CLAMSHELLS OR WAX DELI POTS OR SHAKER JARS OR GIFT BOXES)
Dispatch C - Medium Item Order - Mainland UK ONLY - £7.35 per Order
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: Medium order where GOODS SUBTOTAL is up to £140.00 - CONTAINING ALL ITEMS IN DISPATCH B plus MAXIMUM of 5 LITRES PERFUMERS OR FORMULATORS OR AUGEO OR 5KG WAX OR SODIUM BICARBONATE PLUS CLAMSHELLS, WAX DELI POTS, SHAKER JARS, GIFT BOXES
Dispatch D - FREE DELIVERY - MAINLAND UK ONLY - FOR ORDERS WHERE GOODS SUBTOTAL IS OVER £150.00 (GOODS EXCEPTIONS APPLY SEE BELOW *A)
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: CONTAINING ITEMS IN DISPATCH C ie. MAX 5KG WAX or 5KG SODIUM BICARBONATE or 5 LITRES PERFUMERS or FORMULATORS or AUGEO *A = EXCEPTIONS - NOT CONTAINING GIFT BOXES OR SHAKER JARS (OPTION C MUST BE CHOSEN FOR ORDERS CONTAINING GIFT BOXES OR SHAKER JARS).
ORDERS WITH VOLUMES/WEIGHTS OF LIQUIDS OR BASE POWDERS/WAXES EXCEED 5 KG/5 LITRES ORDER MUST BE DISPATCHED USING DISPATCH CODES E OR F (SEE BELOW)
PLEASE NOTE IF INCORRECT DELIVERY COST IS PICKED WE RESERVE THE RIGHT TO REQUEST FURTHER PAYMENT BEFORE DISPATCH TO COVER DELIVERY.
Dispatch E - Large Item Order - Mainland UK ONLY - £9.00 per Order
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: INCLUDES ALL ITEMS IN DISPATCH C - PLUS 10 -14KG WAX or SODIUM BICARBONATE or 10 - 14 LITRES PERFUMERS or FORMULATORS or AUGEO
Dispatch F - X-Large Item Order - Mainland UK ONLY - £12.00 per Order
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: INCLUDES ALL ITEMS IN DISPATCH C - PLUS 15 -25KG WAX or SODIUM BICARBONATE or 15 - 25 LITRES PERFUMERS or FORMULATORS or AUGEO
ALL ORDERS - SCOTTISH HIGHLANDS, ISLANDS & ISLE OF WIGHT
SCOT. HIGHLANDS & IOW - SMALL ORDER - MY HERMES - £6.25
Estimated Delivery: Delivery - 3 - 5 Working days from Dispatch
Description: Small Order where GOODS SUBTOTAL IS UP TO £70.00 - INCLUDES ONLY FRAGRANCE OILS ONLY MAX 500G BOTTLE SIZE (NO WAX, SODIUM BICARBONATE, SHAKER JARS, WAX DELI POTS OR CLAMSHELLS)
SCOT. HIGHLANDS & IOW - LARGE ORDER - MY HERMES - £9.00 per Order
Estimated Delivery: 3-5 working days from dispatch
Description: INCLUDES Fragrance Oils, Clamshells, Wax Deli Pots, Shaker Jars, max 5kg or 5 litres-Wax, Sodium Bicarbonate, Perfumers, Formulators
SAMPLES ONLY ORDERS
SENDING SAMPLES BY POST CHARGE - 2nd Class RMAIL - £1.00 per Order
Estimated Delivery: 2-5 working days from dispatch
Description: SAMPLES GRANULES ONLY - MAX 4 SAMPLES (NOT FRAGRANCE OR OTHER ITEMS)
COLLECTION FROM OUR OFFICES
CHOOSE THE COLLECT FREE FROM OUR OFFICES OPTION AT CHECKOUT
