Delivery Information
DELIVERY INFORMATION
UPDATED: 19th May 2021
IMPORTANT : ORDER DISPATCH IS 1-2 DAYS FROM WHEN ORDER IS RECEIVED BY US -
CUSTOMERS WILL RECEIVE A DISPATCH NOTIFICATION FROM OUR SYSTEM WHEN ORDERS HAVE BEEN DISPATCHED.
CURRENTLY, WE DO NOT SEND ORDERS OUTSIDE OF ENGLAND, SCOTLAND & WALES - we are unable to send to NORTHERN IRELAND, EUROPEAN UNION OR Rest of the World (at the current time).
OUR CHECKOUT IS DEFAULTED TO THE MEDIUM ORDER OPTION AND YOU WILL BE REQUIRED TO CHOOSE THE CORRECT POSTAGE/DELIVERY OPTION FOR YOUR ORDER AT THE CHECKOUT.
WE RESERVE THE RIGHT TO REQUEST ADDITIONAL MONIES FOR DELIVERY OF YOUR ORDER IF THE WRONG DISPATCH HAS BEEN CHOSEN
We use DPD NEXT DAY DELIVERY for all orders delivered in England, Wales & Mainland Scotland.
We use MY HERMES DELIVERY for all postcodes that are outside of DPD UK mainland delivery inc Scottish Highlands & Islands, Isle of Wight, Isle of Man and Scilly Isles
We use ROYAL MAIL DELIVERY for 10ml Fragrance Oil Samples ONLY
We offer a collection from our Offices in Redditch for your order if you wish to collect rather than pay Delivery costs.
DELIVERY OPTIONS
ONLY FOR 10ML SAMPLE ORDERS - UK MAINLAND,
1A - Samples 10ML FRAGRANCE OIL SAMPLES ONLY DELIVERY
Estimated Delivery: 2-5 working days from dispatch
MAXIMUM OF 10 X 10ML BOTTLES (NO OTHER ITEMS TO BE INCLUDED IN THIS DELIVERY) - 2nd Class RMAIL SIGNED - £3.50
ALL ORDERS - UK MAINLAND
NOT INCLUDING POSTCODES (AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50, HS1-9, IV40-51, IV55-56, KA27-28, KW15-17,
PA20, PA41-49, PA60-78, PH42-44, ZE1-3) & Isle of Wight - For these Postcodes see My Hermes at the end of this page.
2A - Small Order - Mainland UK ONLY - £7.00
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: Small order where GOODS SUBTOTAL is up to £65.00 - ONLY INCLUDES Fragrance Oils MAXIMUM size 500g bottle & glitter bags, micas bags, dyes, cello bags, organza bags NO OTHER PRODUCTS CAN BE INCLUDED IN THIS DELIVERY COST
3A - Medium Item Order - Mainland UK ONLY - £7.75 per Order (OUR DEFAULT SHIPPING OPTION)
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: CONTAINING ALL ITEMS IN DISPATCH B plus MAXIMUM of 5 LITRES PERFUMERS OR FORMULATORS OR AUGEO OR 5KG WAX OR SODIUM BICARBONATE PLUS CLAMSHELLS, WAX DELI POTS, SHAKER JARS, GIFT BOXES
4A - FREE DELIVERY - MAINLAND UK ONLY - FOR ORDERS WHERE GOODS SUBTOTAL IS OVER £150.00 (GOODS EXCEPTIONS APPLY SEE BELOW *A)
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: DPD NEXT DAY DELIVERY FROM DISPATCH - FREE DELIVERY WHERE SUBTOTAL AMOUNT OF GOODS IS OVER £150.00 - EXCEPTIONS = NOT INCLUDING GIFT BOXES OR SHAKER JARS OR LARGER DELIVERIES OF WAX, PERFUMERS, FORMULATORS, AUGEO, SODIUM BICARBONATE- PLEASE CHOOSE LARGER DELIVERY OPTIONS IF YOUR ORDER INCLUDES THESE ITEMS
PLEASE NOTE IF INCORRECT DELIVERY COST IS PICKED WE RESERVE THE RIGHT TO REQUEST FURTHER PAYMENT BEFORE DISPATCH TO COVER DELIVERY.
5A - Large Item Order - Mainland UK ONLY - £9.50 per Order
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: INCLUDES ALL ITEMS - PLUS larger quantity items ie. 10 -14KG WAX or SODIUM BICARBONATE or 10 - 14 LITRES PERFUMERS or FORMULATORS or AUGEO
6A - X-Large Item Order - Mainland UK ONLY - £12.50 per Order
Estimated Delivery: NEXT WORKING DAY AFTER DISPATCH - UK MAINLAND ONLY
Description: INCLUDES ALL ITEMS - PLUS larger quantity items ie. 15 -25KG WAX or SODIUM BICARBONATE or 15 - 25 LITRES PERFUMERS or FORMULATORS or AUGEO
ALL ORDERS - SCOTTISH HIGHLANDS, ISLANDS & ISLE OF WIGHT ONLY
SCOT. HIGHLANDS & IOW - A SMALL ORDER - MY HERMES - £6.25
Estimated Delivery: Delivery - 3 - 5 Working days from Dispatch
Description: Small Order where GOODS SUBTOTAL IS UP TO £65.00 - INCLUDES ONLY FRAGRANCE OILS ONLY MAXIMUM size 500g bottle & glitter bags, micas bags, dyes, cello bags, organza bags NO OTHER PRODUCTS CAN BE INCLUDED IN THIS DELIVERY COST
SCOT. HIGHLANDS & IOW - B LARGE ORDER - MY HERMES - £9.00 per Order
Estimated Delivery: 3-5 working days from dispatch
Description: INCLUDES Fragrance Oils, Glitter, Mica, Dyes, Cello Bags, Organza bags, Clamshells, Wax Deli Pots, Shaker Jars, MAXIMUM OF 5kg or 5 litres-Wax, Sodium Bicarbonate, Perfumers, Formulators (if you require larger quantities then please contact us to discuss)
COLLECTION FROM OUR OFFICES
CHOOSE THE COLLECT FREE FROM OUR OFFICES OPTION AT CHECKOUT & WE WILL CONTACT YOU TO DISCUSS COLLECTION TIMES.