Delivery Information

DELIVERY INFORMATION

10 February 2021

 PLEASE NOTE: DELIVERY IS CURRENTLY ONLY TO UK MAINLAND via DPD NEXT DAY.  WE USE MY HERMES FOR DELIVERY TO SCOTTISH HIGHLANDS, SCOTTISH ISLANDS, ISLE OF WIGHT, ISLE OF MAN, SCILLY ISLES.

WE DO NOT SEND ORDERS TO OUTSIDE OF THE ABOVEMENTIONED AREAS including to NORTHERN IRELAND, EUROPEAN UNION OR R.O.W.

 

We use DPD NEXT DAY DELIVERY for all orders delivered in England, Wales & Mainland Scotland (Options 1 & 2 below - Small/Medium Orders).   

We use MY HERMES DELIVERY for all postcodes that are outside of DPD UK mainland delivery inc Scottish Highlands & Islands, Isle of Wight, Isle of Man and Scilly Isles (Option 3 below - Small/Medium Orders).

We use ROYAL MAIL DELIVERY for granule samples ONLY (Option 4 below).

LARGE ORDER DELIVERY - FOR ORDERS CONTAINING 20KG OR OVER OF AUGEO, PERFUMER'S/FORMULATOR'S ALCOHOL, SODIUM BICARBONATE, WAX - VIA DPD NEXT DAY (SEE DETAILS BELOW)

LARGE ORDER DELIVERY - FOR ORDERS CONTAINING MAXIMUM OF 15KG FOR SCOTTISH HIGHLANDS, ISLAND, ISLE OF WIGHT, ISLE OF MAN, SCILLY ISLES - VIA MY HERMES 3-5 DAY DELIVERY (SEE DETAILS BELOW).  FOR ORDERS CONTAINING MORE THAN 15KG - PLEASE CONTACT US BEFORE PLACING AN ORDER TO DISCUSS BEST SHIPPING OPTIONS

These prices are correct at this time but are subject to change & notification will be issued of any changes to pricing. 

If the incorrect postage option is picked at checkout we will, contact you to arrange for the additional postage cost to be paid before despatch of your order. If a delivery is refused or returned to us due to customer issues and Enchanted Oils are charged by the Courier for this - we will invoice you for this charge as we make every effort to make sure their are options for you to be informed of your delivery.

ORDER COLLECTION

If you would prefer to collect your order from the Enchanted Oils Workshop - then please choose this option at checkout.  Orders should be available next working day after your order has been processed.  PLEASE NOTE: that you must contact us prior to collection of your order to confirm the day and approximate time that you will be collecting your order.  You can collect between 09:30am & 2:15pm Monday - Friday (these times and days are subject to alteration).  Unfortunately, we are not able to allow customers to smell any fragrance samples onsite at the workshop as this is prohibited by our Insurers.

DELIVERY OPTION NO. 1 - DPD NEXT DAY SERVICE - MONDAY TO THURSDAY - UK MAINLAND ONLY - 1 hour delivery slot notification

DPD - FOR ALL PRODUCTS EXCLUDING CLAMSHELLS, WAX DELI POTS, AUGEO, SODIUM BICARBONATE, PERFUMER'S & FORMULATOR'S ALCOHOL, PLASTIC (PET) SHAKER JARS, TISSUES WRAPPING PAPER

Next Day Delivery service is Monday - Thursday - deliveries despatched on a Friday will be delivered on the following Monday (see Saturday delivery option below - if a Saturday delivery is required).  Please be sure to add your mobile phone number & email address to your order so that you can receive a 1-hour delivery slot notification from the courier.

Orders up to £75.00 - 5.85

Orders up to 150.00 - £6.75

Orders over £150.00 - FREE OF CHARGE -  IMPORTANT the exception to Free Delivery is for orders with Bulk Quantity products ie: greater than 10kg/litres of Augeo, Perfumers/Formulators Alcohol, Sodium Bicarbonate, Wax - choose Large Order Delivery at the checkout.

 

DELIVERY OPTION NO. 2 - DPD NEXT DAY SERVICE - MONDAY TO THURSDAY - UK MAINLAND ONLY - 1 hour delivery slot notification

DPD - FOR ALL PRODUCTS INCLUDING CLAMSHELLS, WAX DELI POTS, AUGEO, SODIUM BICARBONATE, PLASTIC (PET) SHAKER JARS, TISSUE WRAPPING PAPER, PERFUMER'S & FORMULATOR'S ALCOHOL TO MAXIMUM OF 20 KG / LITRES

Next Day Delivery service Monday - Thursday - deliveries despatched on a Friday will be delivered on the following Monday (see Saturday delivery option below - if a Saturday delivery is required).  Please be sure to add your mobile phone number & email address to your order so that you can receive a 1-hour delivery slot notification from the courier.

Orders £75.00 up to £150.00 - £6.75

Orders over £150.00 - FREE OF CHARGE - IMPORTANT the exception to Free Delivery is for orders with Bulk Quantity products ie: greater than 10kg/litres of Augeo, Perfumers/Formulators Alcohol, Sodium Bicarbonate, Wax - choose Large Order Delivery at the checkout.

  

DELIVERY OPTION NO. 3 - MY HERMES - 2 - 3 DAY SERVICE FROM DISPATCH –  ONLY FOR SCOTTISH HIGHLANDS, SCOTTISH ISLANDS, ISLE OF WIGHT, ISLE OF MAN & SCILLY ISLES - IF YOU ARE MAINLAND UK YOU NEED TO CHOOSE DPD OPTION FOR DELIVERY

For all products INCLUDING Clamshells, Wax Deli Pots 

Prices for courier delivery on Orders to Scottish Highlands Postcodes: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50.  Scottish Islands Postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3. Isle of Wight, Isle of Man & Scilly Isles. These deliveries will take 2 - 4 days from despatch.

Orders up to £70.00 - £5.60

Orders over £150.00 - £7.20

Orders over £150.01 - Free of Charge - EXCLUDING ORDERS THAT CONTAIN 20KG OR MORE OF AUGEO, WAX, PERFUMER'S / FORMULATORS ALCOHOL, SODIUM BICARBONATE - FOR THESE ORDERS PLEASE CONTACT US TO DISCUSS BEST OPTIONS FOR SHIPPING YOUR ORDER.

 

DELIVERY OPTION NO. 4 - ROYAL MAIL - 2nd CLASS FOR GRANULE SAMPLES 

Maximum of 4 samples ONLY when sent by post

2nd Class = £1.00

 

DELIVERY OPTION NO. 5 - LARGE ORDER DELIVERY 

DPD (UK MAINLAND) - LARGE ORDER DELIVERY FOR ORDERS CONTAINING 20 KG / LITRES AND GREATER OF AUGEO, PERFUMER'S/FORMULATOR'S ALCOHOL, SODIUM BICARBONATE, WAX

DELIVERY COST = £9.00

 

DELIVERY OPTION NO. 6 - LARGE ORDER DELIVERY 

 

MY HERMES (SCOTTISH HIGHLANDS, ISLAND, ISLE OF WIGHT, ISLE OF MAN, SCILLY ISLES - LARGE ORDER DELIVERY FOR ORDERS CONTAINING 15 KG / LITRES MAXIMUM AUGEO, PERFUMER'S/FORMULATOR'S ALCOHOL, SODIUM BICARBONATE, WAX

 

DELIVERY COST = £9.00